DELIVERY & CLAIM: Plan will be E-mail Fulfilled, No Physical Kit will be sent. After ordering, for plan related details, check 'Buyer/Seller messages' under Message Center at "amazon.ae/msg" or check your Amazon registered email ID.You can raise a claim/enquire about refunds/enquire about tax invoice by contacting our helpline +971 4 581 3613 and share your order ID and we will take care of the rest.
WHAT'S COVERED: 2 years accidental damage protection (1 time claim valid from purchase date) covers your device against drops, spills and cracked screens + 1-year extended warranty (valid starting 12 months from purchase date) covers against unlimited cases of mechanical, electrical, and manufacturer defects. Plans are valid on products purchased from Amazon.ae in the last 30 days.
FULFILLMENT: 1 Claim for Accidental Damage Protection only. Unlimited claims for Extended Warranty with UAE-wide coverage and free pickup and delivery service.Your product will be repaired and returned to you in a specified amount of time. In case of total loss/ device is not repairable, replacement of the same model will apply, if the same model is not available then Salama will reimburse the eligible amount in the form of Amazon gift coupon (net of depreciation) shall be paid.
CLAIM FEES: An AED 100 deductible fee will apply at the time of claim (only on Accidental Damage Protection Claims).Please refer T&Cs sent via welcome e-mail.
